For design studios who have rebuilt work they already delivered

The intern
approved it.

Somebody junior said “yeah, looks great, ship it” in an email thread. So you shipped it. Three weeks later the person who actually holds the budget takes one look and asks “who approved this?” — and you rebuild it. For free. Again.

RH Ruth Account owner Signs contractsPays invoicesManages who’s who
Only this one DA Dan Project manager Approves the workBooks meetingsRaises invoices
PV Priya Team member Uploads and commentsCan’t approve anything
TM Tom Viewer Reads. That’s it.Touches nothing

↑ Four people at the same client. Everyone can talk. One person can say yes.

And when Dan says yes

It’s stamped with his name and the date, against that exact version, in a place nobody can quietly edit later. “I never approved that” stops being a conversation you can lose.

Live in five days · no per-seat pricing · the accounts are in your name from day one

Meanwhile,
in your inbox.

The other half of the problem. Eleven days, five emails, and not one decision:

Tue 09:14 · you → Harborline
Brand system — round 2 proofs
Attached! Three directions, B is the one we talked about.
Tue 16:40 · Harborline → you
Re: Brand system — round 2 proofs
Love these. Let me get Ruth to look 👀
Thu 11:02 · Harborline → you
Re: Re: Brand system — round 2 proofs
Ruth’s on leave. Circling back Monday!
Mon 08:55 · Harborline → you
quick q
Sorry — which one did you say was your favourite again?
Wed 17:31 · Harborline → you
Any update on this?
Just checking in! Client’s asking 🙂

↑ Eleven days. Nobody approved anything. Nobody got invoiced.

Eight people.
Six tools.
Zero of them talk.

Nothing here is broken exactly. It's just that the work lives in one place, the money lives in another, and the client lives in your inbox.

Not one of them lets the client in. So the client comes to you.

One system you run on.
One login they use.

Fifty-three screens ship with it. These are the eight that change your week — the rest are there when you want them and quiet when you don't.

Their side

Clients get their own front door

They sign in and see their projects, their files, their invoices — and absolutely nothing belonging to anyone else. You choose what each client can see.

Their side

Decisions with a name on them

Work goes out as a decision, not an attachment. Approve, or request changes. Recorded, dated, signed by a human. “I never approved that” stops being a conversation.

Their side

Four roles, so the right person decides

Account owner signs and pays. Manager approves. Team member uploads and comments. Viewer looks. Set per client in about a minute, and the wrong person simply doesn’t get the button.

Your side

Everything live, and whose turn it is

Projects, tasks, calendar and the pipeline in one place. At a glance: what’s moving, what’s stuck, and who it’s sitting with. Usually them.

Your side

Invoices that know what they’re for

Raise it against the work, send it, and see who hasn’t paid without opening anything else. It bills — it isn’t your accountant, and it won’t pretend to be.

Your side

Your name on it. Not ours.

Your logo, your colours, your domain. When your client signs in, nothing on the screen mentions us. As far as they know, you built it. We’re fine with that.

Your side

When a designer resigns on a Friday

Two weeks later somebody asks who was handling the Thornbury account and the room goes quiet. This gives you a standing list of who’s the only person touching something — read it any month, nobody has to be leaving. When one of them does resign, one click reads back every client, project and pitch that was theirs, marks what has no second name on it, and hands you the questions worth asking before their last day. It reads your work records, not their inbox.

Your side

Your data leaves whenever you like

Backed up nightly, and the backup is read back to check it actually restores — an unread backup is a hope, not a backup. Any client’s records export to a plain file on request. Nothing about this holds you hostage.

Oh, and
the rest of it.

Everything above is the half your clients touch. This is the half you get, and we're not charging extra for any of it — you don't have to use a single screen on day one.

The Executive analytics screen: revenue, ARR, profit and retention tiles above trend and forecast charts, with CRM, Sales, Invoices, AI Assistant and Workflows in the sidebar.
Real screen, real numbers. The sidebar is the point — that's what comes with it.
AI assistantExecutive analyticsCRM & contactsSales pipelineProjects & tasksInvoices & billingReports & exportsCalendar & meetingsKnowledge baseSupport ticketsAudit logSingle sign-onNightly backups53 screens, honestly

Most studio tools stop at the to-do list. This one knows what you’re owed.

Live on Friday.

Not "onboarding". Not a "discovery phase". A week, with your actual work in it at the end.

Mon

We talk for an hour

How you really work — your stages, your roles, who is allowed to approve what. Bring a job that went sideways. Everyone has one.

Tue

Your copy goes up

Your instance, your subdomain, your logo and colours. On accounts opened in your name.

Wed

Your real work goes in

Live clients, live jobs, the invoices you’re still chasing. No blank screens, no sample data.

Thu

Your team gets logins

An hour together. If it needs a training course, it’s built wrong.

Fri

You let the clients in

Two or three to start. The first decision that lands in the portal instead of your inbox pays for the week.

What it costs.

First, the bit nobody else tells you

The accounts are yours. Your domain, your hosting, your database — all opened in your name, on your card, on day one. Runs about $40–50 a month, paid straight to them, no markup from us.

Which means there is no switch we can flip. If you sack us on a Wednesday, nothing turns off. You keep the system, the data and the logins, and we hand over a runbook so any competent developer can pick it up.

Founding client · first three only $2,500once

The whole week below, your branding, your real work loaded in. Then pick a support option — or don't.

  • Your setup price is locked, for good
  • An unreasonable amount of attention while we're this small
  • In exchange: tell us the truth, and let us use your name once it's working
Standard setup $6,000once

Same week, same result, no strings attached to the end of it.

  • Live in five days with your real work in it
  • Unlimited people, unlimited client logins
  • Runbook handed over, accounts already yours

Then, afterwards, one of three things

Option A · Nothing$0/month

It's yours, it's running, we're done. Genuinely a fine choice.

  • Call us back at $80/hour if something breaks
  • No contract, no notice, no awkwardness
Option B · Care plan$150/month

The sensible middle. Email support, one business day, Monday to Friday.

  • Security patches when they actually matter
  • A monthly check that your backups really ran
  • Cancel with 30 days' notice, no reason needed
Option C · Changes too$80/hour

On top of the care plan, when you want the thing itself changed.

  • New screens, new fields, new reports
  • Quoted before we start, always

For scale: a custom-built client portal runs $25,000–$60,000 and takes six months. We're the other option.

When someone leaves

The person who
knew that client.

A designer hands in their notice and takes eleven years of “oh, they always want it in Pantone” with them. Not the files — those you have. The other stuff.

Day one

It builds the handover for you

You mark someone as leaving. It reads their clients, projects, tasks and pitches, and assembles what they were actually carrying — before you’ve asked them a single question.

The real risk

It finds the single points of failure

“Three projects have nobody on them but her.” That’s the sentence you want six weeks before the last day, not on it.

Their successor

A briefing, not a folder

Whoever takes over gets what the role held and where the gaps are — and can ask questions about it in plain English instead of reading a spreadsheet.

Notice periods are thirty days.
Most handovers start on day twenty-six.

It reads your clients, projects, tasks and pitches. Not their email, not their chat, not their Dropbox. What it can’t see is whatever never got typed anywhere — so it tells you which questions to ask them while they’re still here.

Things it can't do.

Every other page you've read today told you what its software does. Here's the other list, because you'd find out in week two anyway and week two is a rotten time to find out.

Twenty minutes.
No slides.

It isn't a demo call, it's four questions. If it's not a fit we'll say so in the first ten minutes and give you the twenty back.

  • What happens between a client saying “love it” and you getting paid?
  • Where do your clients go when they want to know how things are going?
  • How do you know what they actually signed off on?
  • What do you use now, and what makes you sigh about it?

Satyamkns@gmail.com — a real person, same working day.